How to reach underwriters

Use the Contact Underwriter button in the Notes tab to liaise with underwriters. 

Each time you select this button, Underwriters will receive a notification of your new note. As such, if you were to use this button four times consecutively, Underwriters will receive four consecutive notifications. Given this, you may wish to demonstrate some caution when contacting Underwriters. 

You may find value in using this feature when you need to, for example:

• have a question on coverage addressed
• negotiate coverage
• respond to a question from Underwriters
• push a timeline
• follow up on an SAU request

Quick tip! Notes is not the right place to disclose a material fact. If you have a material fact to disclose, disclose this as Additional Information within the risk proposal. If you already have a quote waiting for you, you will need to Modify the risk to unlock this page and then edit your risk proposal.