What should I do if my payment is rejected?

If your payment batch is rejected, continue to monitor the payment due date and arrange payment ahead of this date. A notification will be emailed to the individual on your team that submitted the payment batch; the notification will include the reason for the rejection. 

Quick tip! You can apply the credit invoice to any payment batch you submit or create a new payment batch. The credit invoice must be applied in full.

You are responsible to manage payment in a timely manner using the batch payment process.


Disclaimer! The Knowledge Centre covers all features of the Glide platform. Some details in this article may not be applicable to your version of Glide.